I love helping people maximize social media for their branding and business development goals, and I often speak to legal marketers about social media and content at various conferences. I recently received this note from a CMO who saw me present at #LMA19, and it really touched me. It’s exactly why I do what

Thank you to 2019 LMA Annual Conference attendees Sarah Blanchard and Catalina Castro for writing a terrific recap of my LMA19 Annual Conference Session on “Beyond Branding: Aligning Social Media Strategy with Business Development Goals.” I am so glad that the session seemed to resonate with attendees. Also, I’d like to thank the LMA

So many lawyers are perfectionists, which psychologists define as striving for flawlessness and setting overly high-performance standards. This can really derail them when it comes to content creation because they will tinker with writing/editing a client alert so much that they miss the boat on distributing it at the right time to their clients and

I’m often asked how to develop a social media strategy that is aligned to your business development goals, which is absolutely critical to ensuring that your content supports your big picture growth efforts, so I thought I’d share a few ideas that I hope inspire you:

  • If you are a communications person, you should regularly

If you are the page administrator of a LinkedIn Company page, you may have seen a new option recently pop up on the administrator tool page – the option to “grow your page audience.”

This neat tool enables you to now invite your connections to follow your LinkedIn company page right from the page itself.

Here’s an idea for those of you running, walking or just cheering on participants in today and tomorrow’s JP Morgan Chase Challenge (or any group organized athletic event for that matter) – make it a business development and networking opportunity.

Take a few minutes to reach out to your clients, referral sources and prospects and

In today’s saturated and competitive legal market, it’s just not enough to be the very best at what you do, sitting behind your desk churning out work day in day out, to keep bringing in new business and to stay top of mind with clients, prospects and referrals.

Your competitors are likely doing more, and

I came across a terrific (and short article) in Attorney at Work by Tea Hoffmann on “Developing a What’s Next Mindset” that I passed along to the lawyers with whom I work because I like how it drives home the point that lawyers should always be thinking about the next step in trying to turn a prospect into a client. I also like how it drives home the point about how thinking strategically and carefully about the next steps in the sales cycle can lead to more business – a lawyer and his/her advisors must always be planting the seeds for how to engage with the prospect and how best to “pitch” the story of the firm and its services.

As the article notes, “typically it takes up to eight interactions, done over the course of six to 18 months, to convert a prospect to a client and only 20 percent of your prospects will become clients.” Now, this is a generalization of course, and it can take much longer or much shorter for a lead to become a client – but you get the point that the buyer journey to client is oftentimes quite long with mnay touchpoints along the way. The author also goes on to say that a what’s next mindset is great for lawyers because they tend to be deadline driven and laser focused – so this gives them motivation and the opportunity for goal setting.
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I recently returned from Atlanta where I attended and spoke at the 2019 Legal Marketing Association Annual Conference, which is the annual industry gathering for legal marketing and business development professionals.

If your experience was like mine, you gained many new insights that you’re excited to implement at your firm, you made new valuable connections, reignited existing relationships, participated in online conversations at #LMA19 and spent time in the exhibit hall talking to service providers about their products and technologies.

I always try to attend the sessions that will enable me to obtain insights into what clients need and want, as well as anything that will help me gain an advantage over competitors, and with that in mind, I’d like to share a few key takeaways and insights from my LMA19 experience. This year, one of the major highlights for me was the general counsel panel. The speakers had so much to share and what they said was eye opening.

Here are some key takeaways from my latest JD Supra article on “What Clients Want and Need Today From Law Firms – Key Takeaways from the 2019 LMA Annual Conference.” Read the full article for much more from #LMA19. 
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