In the competitive landscape of law and professional service firms, client events, webinars and sponsorships are not just ancillary activities—they’re integral components of a firm’s growth and brand-building strategies. Yet, the ability to measure the return on investment (ROI) from these initiatives is often mired in complexity. By delving into the three pillars—revenue, relationships and reputation—firms can construct a robust framework to measure and maximize the effectiveness of their client engagement efforts.
