So many organizations and individuals spend lots of time creating great content but then they post it once to their web site and social media (I call this “one and done”).

This is a huge waste of your time and effort.

A blog post or article can be turned into multiple pieces of content in

Here’s an idea for what to say on social media when you’re running low on things to say.

A great idea to reuse and repurpose your content (and headshots) is to create a content campaign based on bios to shine a spotlight on key lawyers and their practices.

Choose highlights from the bios as your

Every few years I get the opportunity to speak with my friend and industry leader Adrian Dayton on a social media panel. This is the year!

Join me and Adrian later this month for a virtual panel at the LMA Midwest Region Tech Conference on 10 pandemic friendly LinkedIn tips your lawyers need to know

Clients come to law firms because they need help finding and implementing solutions – each employee is in essence a legal solution provider and a problem solver. And in a crowded and the unpredictable business climate of today, it is more important than ever to embrace and anticipate changes to meet the shifting needs of clients. Most importantly, we always need to put our clients first and ensure that every employee embraces a client-centric mindset.

Being a great lawyer doesn’t guarantee you a solid book of business anymore. Neither does having a law degree from one of the top schools in the country. None of these fancy credentials matter if you don’t have the right people skills (or emotional intelligence) to connect with clients on a personal level, especially now. 

Because clients regularly hire outside counsel who they’ve known for many years – from law school, a prior firm, a friend of a friend or a past matter – cultivating relationships should be at the heart of everything you do – especially now. It’s important to treat everyone with whom you come into contact as if they could be a future client or referral source, which is a helpful guiding principle in how to interact with your professional network.

Here’s how to develop a more client-centric mindset and build stronger relationships despite the barriers we are facing today during this worldwide pandemic.
Continue Reading How to Demonstrate Client Care and Value in a Down Economy

It’s a challenging time for everyone in terms of generating new business right now. If you are a law firm associate or junior partner who has lost momentum on building your book of business and/or brand due to the pandemic, or you’re just starting to think about developing new business, I have a few ideas.

As you are building your personal brand on social media, you will need to decide whether you should keep your personal and business accounts separate.

There is no right or wrong answer to this and it will be different for everyone depending on what they do and their level of comfort.

Although we have

I get a lot of questions about Instagram, and whether an organization or an individual needs a professional Instagram account.

Everyone has to make that determination for themselves based on their business and their marketing goals, and most importantly whether their clients/customers are using that social channel, (I believe it’s better to have fewer social

It’s so easy to be forgotten today when we are not seeing each other in person on a regular basis. That means the onus is on you to maintain relationships with your professional network with the tools you have – and right now that’s virtually.

The most compelling reason to contact someone in your professional