A wise friend of mine always says that I should assume good intent with everyone with whom I come into contact. I try to do this instead of making snap judgments and reacting in the moment, but it isn’t always easy to practice in real life.

For example, a couple of weeks ago I accidentally bumped someone with my ginormous handbag on the NYC subway. Her response was, well let’s just say not very nice and included a four-letter word. The old me would have retorted with something snarky, but the new me, who lately has been going through a lot personally and who keeps hearing the “assume good intent” words in her head on loop, simply apologized and wished her a better day. I instantly felt better. I was the bigger person and didn’t react negatively (woo hoo)! And more importantly I was kind, because I knew that her anger had nothing to do with me and rather was about something going on in her own life. If each of us was more empathetic toward each other, we would eliminate so much unnecessary conflict and drama.

I wanted to write about being kinder to others to remind myself and others because so many of us are carrying around heavy personal baggage on a daily basis that impacts us. In fact, it’s a miracle on some days that we can even function being saddled with this much baggage. It doesn’t matter how successful or old one is, everyone deals with personal and professional issues that affect our moods and impact our interactions with others. And while we don’t have control over what others do, we do have control over our own actions, how we deal with the cards we’ve been dealt and how we interact with others.

I recently had a conversation with a lawyer who was struggling to finish a client alert. It had been sitting on his desk for about a week for his final review.

This lawyer is not known to be a procrastinator, so I asked him what was going on, and he candidly told me that he just couldn’t stop finetuning it. He said he kept moving around paragraphs, editing sentences and adding and deleting sections.

I (gently) told him that time was of the essence here since the alert was about a recent development in his area of the law and his clients expected him to write about it and they wanted to know his thoughts on the issue.

I also told him that three of our peer firms had published alerts on a similar topic in the past week and it was suddenly like a light went off in his head (nothing like a little competition to motivate someone!). A few hours later, he sent me his final version of the article, and we were able to finally distribute it, albeit several days late.

While it was better late than never, this situation wasn’t ideal for the article to get maximum exposure and the strongest effect, and I know I’m not alone in having this experience, which is why I decided to write this piece, which is geared toward lawyers but can be adapted for anyone in any industry. 


For me, writing is a way to both share helpful content and also to express what I’m feeling. It’s always been a helpful outlet for me to process something, devise solutions to deal with it and then move on from it. I’m trying to use this blog as a way to help others and to share content as well as experiences that I’ve had that you also may have had, which might resonate with you too.

The timing of publishing my mean girls article in the workplace last week was timely as I had yet another experience with one – this time in a social setting (I know many of you know this, but mean girls lurk not only in the workplace but in your personal life too).

Women can be pretty ruthless to each other in the workplace. Backstabbing, rumor spreading, malicious talking, gossiping, purposely excluding someone from an event or meeting, taking credit for someone’s work or helping to push someone out of a job.

I bet many of you have experienced behavior such as the ones mentioned above at the hands of another woman.

I call this the dark side of working with women.

Those close to me know that I have wanted to write an article on how to recognize a mean girl at work and develop strategies to effectively manage her and succeed in spite of her undermining behavior for a long time. (As an aside, I’ve also dealt with a few “mean guys” too, but that’s for a different article.)

Today, I am lucky enough to work in an environment free of mean girls (thank goodness!), that I don’t come into contact with them from time to time, or carry with me the memory of some terrible experiences of working with some very toxic females. Learning how to navigate them is an important skill to have throughout your career.

Before I delve deeper into this topic, I want to make it very clear that are plenty of amazing, supportive women in the workforce, and I’ve been very lucky to work with a number of them. They aren’t threatened by other women, and instead they go above and beyond to help others succeed. They are true role models. This article isn’t about them. I could have written an entire series of articles about the supportive women who have mentored me throughout my career. This article is about those women in the workplace who do not have your best interests at heart, and how to protect yourself against them. It’s important to remember that while you cannot can’t change someone else, you can change your own behavior, and this article will teach you how to do just that.