I’ll be presenting a workshop at the 2019 Legal Marketing Association’s Annual Conference (which is the premier yearly gathering of legal marketers) on how to align your social media efforts with your business development strategy with Jennifer Simpson Carr on day two of the LMA Annual Conference (at 1:30pm on April 10). This is going to be a hands-on, immersive program with lots of actionable takeaways for marketers of all firm sizes and levels. It’s another reason that we hope you stay until the end of the #LMA19 conference. Here’s a sneak peek of our session! Thank you to Rob Kates for filming this segment. 

Mark your calendars for March 7 for a Legal Marketing Association webinar titled, “How to Build Your Personal Brand Using Social Media Tools Before, During and After #LMA19” with me, and good industry friends Roy Sexton and Andrew Laver on how to use the upcoming #LMA19 conference in Atlanta on April 8-10 to build and enhance YOUR personal brand using social media! We’ll provide actionable takeaways and ideas for marketers of all levels, including how to build your network before, during and after the conference, how to master the art of the “humblebrag,” how to become a thought leader and published author (even if you’re not a great writer) and how to use free online tools to add eye-catching visuals to your social posts (like the one I created in this blog post, which I used to promote the program on social media as well). Join us! 

If you build it, they will come. Well, not necessarily. Today with the abundance of content being created and pushed out via so many various channels – email, social, etc., it’s just not enough to create good content, you have to distribute it to the right people at the right time, and through the right channels. And it takes focus, diligence and patience to build a strong following and to have actual ROI (meaning leads, a more recognizable brand, more speaking engagements or writing opportunities – and the holy grail – more clients – or whatever you decide that your ROI is) on your content. Here are steps you can take to ensure that the content that you spend the time to create actually gets read. 

Recently, social media strategist Spencer X. Smith (if you’re not following him you should!) said something on LinkedIn that really resonated with me.

It was about the idea of using your social media platforms and reach to promote the successes of others vs. only posting about yourself (or “me-centric” posts), and he talked about the fact that each of us has the ability to do this  within our own networks to significantly strengthen our professional relationships.

Harnessing the power of your own social media platforms to promote others and build stronger relationships and your brand is actually very easy and incredibly worthwhile.

The ultimate goal of content marketing is to drive readers to take action, preferably in the form of hiring you. So it should go without saying that it’s not how often you post content to social that makes a true impact, but rather what you say and how you say it. But it’s not always easy to generate a steady stream of strong content to fill your editorial calendar year-round. That’s where owned media or “evergreen content”​ can save the day. I often call this my “what to say when you have nothing to say”​ strategy. By incorporating evergreen posts, your end result will be a much more sophisticated content strategy with higher engagement.

The ultimate goal of content marketing is to drive readers to take action, preferably in the form of contacting and retaining you and your firm. So it should go without saying that it’s not how often you post content to social media that makes a true impact, but rather what you say and how you say it. The quality not the quantity of your posts should always be your primary focus.

But it’s not always easy to generate a steady stream of strong content to fill your editorial calendar year-round, especially when you work at small- or mid-sized firm, where it can be a challenge to regularly achieve top-tier media placements.

That’s where owned media or “evergreen content” can save the day. I often call this my “what to say when you have nothing to say” content strategy, because it really is just that. Don’t mistake this for spam or posts about nothing – because they aren’t as you will see – in fact, by incorporating evergreen posts into social media, your end result will be a much more sophisticated content marketing strategy with higher engagement. Here’s how to do it. 

One of my biggest LinkedIn pet peeves is when people who I’ve never met send me connection requests. Most of them have no personalized message at all (another pet peeve of mine). Some are accompanied by super salesy messages. Others say things like (these are real messages I’ve received):

  • “LinkedIn suggested you as a marketing leader with whom I should connect. if you are open to it.”
  • “I think we can mutually help each other, let’s connect.”
  • “You seem interesting, let’s get to know each other.”
  • “I want to tell you about a terrific new product we have”
  • “Came across your profile here and noticed we had LinkedIn groups in common, was intrigued and would love to connect. I see your an attorney in New York. Excited to learn more about what your up to professionally.” (Just oy vey on this one. Note: I am NOT a lawyer, which is clearly noted on my profile, and the grammar errors with “your” instead of “you’re” are just sloppy – there is no room for careless mistakes here. Also, having “LinkedIn groups” in common is not a reason to send a connection request.)
  • “I developed a method that gives you many leads and more on LinkedIn, Facebook, Twitter and many others in 24 hours! I would love to run a quick test 🙂 What is your PHONE NUMBER?” (Note: So many things wrong with this one as well – but especially the exclamation point, the smiley face and the all caps, not to mention the false promises!)

Um, how about no to ALL OF THESE. Please make it stop.

Let’s be honest, if I’ve never met you before, why would I want to connect with you this way? LinkedIn is a professional network to grow relationships with people you already know. It’s not a place to mine for new connections and find leads, although I know some in the sales profession may disagree with me.

While many firms are content producing powerhouses, pushing out alerts, social media posts and other information daily via the many distribution channels with which they engage their target audiences, they often fail to take the time to think about the how, what, when, where and why of the content they are creating and disseminating and how it will help/benefit their clients and other influential readers.

For example, do you ever feel as if you are a content machine who is just going through the content motions, following orders of those around you, because “that’s the way they’ve always done it,” or because you don’t want to question a partner or someone more senior to you?

If so, take a moment to give yourself a “content timeout” so you can really think about why you are doing what you are doing. If it doesn’t make sense with your brand and business development goals, immediately change your course. Taking the time to ensure that your content marketing strategy and your BD strategy are aligned will enable you to create more focused, strategic content that will better engage and resonate with your target audiences (more on this below).

Remember that the goal of content marketing is not just about populating your social media feeds with a steady stream of content. Rather, the goal is to use content as a differentiator and a tool to help position you and your firm as a thought leader, which will help to keep you top of mind with key individuals. Here are a few things you can do right away to take your content strategy to the next level to help you achieve these goals.

Always a bridesmaid and never a bride no more! After several years of speaking at the Legal Marketing Association Annual Conference’s pre-conference programs, I am excited to report that for the first time, I will be speaking at the main conference! Please stick around for day two of #LMA19 in Atlanta when my fellow Legal Marketing Association’s Social and Digital Media Special Interest Group co-chair Jennifer Simpson Carr and I will present a deep-dive workshop on “Beyond Branding: Aligning Social Media Strategy with Business Development Goals” at 1:30pm on Wednesday, April 10!

In the program (for marketers of all levels and firm sizes), we will explore how social media has developed into a powerful tool that often leads to new business and enhanced client relationships. Attendees will learn how to effectively use social media for lead generation through practical, innovative, actionable and budget-friendly strategies and tactics. Learn more about our session and how to register.

There are countless articles on best practices and tips for what to do on LinkedIn (including quite a few by yours truly), but I wanted to focus on what not to do on the platform because I see so many LinkedIn users – who are often very successful business professionals – make the same mistakes over and over again. I thought I would jot down a quick list of what not to do on LinkedIn in the hopes that it would prevent future gaffes on the platform. So many people set up LinkedIn profiles but don’t really know what to do with them. In some ways, I think it’s more important to know what not to do on LinkedIn. It’s never too soon or late to start learning how to use LinkedIn to build your professional brand!

I hope that you did great things on the marketing and business development fronts in 2018. With the new year here, we get a great new opportunity to start fresh and add new strategies and tactics to our marketing mix. My new JD Supra article “16 Easy Ways to Enhance Your Business Development, Social Media and Branding Efforts in 2019” provides actionable ideas in the business development, social media and branding areas to incorporate in your marketing and lead generation efforts in 2019 regardless of your firm size or budget.

The tips include: getting to know your clients better, setting achievable business development goals for yourself, creating a target list, incorporating evergreen content into your social media strategy, refreshing your biography several times per year, providing personalized, value-added content to clients and contacts,  being more active on the conference circuit, getting to know your clients better, becoming a smarter networker, developing a smart and inexpensive visual content strategy, becoming a LinkedIn master and more!