Listen up job interviewers, sales professionals, lawyers and marketers (and single people too) – or anyone who wants to really get something – I have some advice for you that I wish I knew a long time ago.

Do you know how sometimes you can be on a job interview, a sales meeting or on a date and the other person talks about themselves the entire time and tells you thinks it went really well.

Maybe you get the job or close the deal but you’re shocked because you didn’t get a chance to tell them about you or talk much.

You start to remember all of the times that you commandeered a conversation and didn’t have the same positive results.

Well it’s because people love to talk about themselves.

And they love when you ask questions and listen to them intently.

They also want to feel heard and important. So the best word to say when trying to make sure somebody really hears you is to say their name.

So when I say be quiet I don’t mean say nothing I mean make the other person feel like they are the most important person in your life at that very moment and shine a spotlight on them.

They’ll feel good about you because you made them feel good about themselves.

I have some more tips in this video.

I’d love to hear if you had a similar experience.